RK66 Privacy Policy – Malaysia Member Personal Data Protection

Rk66 understands that trust is the foundation of the relationship between a platform and its members. As an online casino and gambling platform operating for the Malaysian market, we take our responsibility to protect your privacy seriously. This Privacy Policy explains in detail how we handle the personal information you share with us.

This document applies to all users who visit the RK66 website, register a member account, or use any of our services — including slot games, Live Casino, sports betting, bingo, and fish shooting games.

We are committed to keeping this policy up to date in line with changes to data protection laws and the evolution of our platform. The date of the latest update is always displayed at the top of this document.

Rk66 only collects data that is genuinely necessary to provide quality services and meet legal requirements. The following are the categories of data we collect:

Registration and Identity Data

• Full name as per identity card or passport
• Date of birth and gender
• Active mobile phone number
• Valid email address
• Account username and password (stored in encrypted form)
• ID card or passport image (for KYC verification)

Financial Data

• Bank account number or digital wallet details
• Records of all deposit and withdrawal transactions
• Payment history and payment methods used

Platform Usage Data

• Records of games, wagering, and activity within the platform
• IP address, device type, and web browser used
• Login session time and duration
• Clicks, navigation and interaction patterns within the platform

Your personal data is collected through several transparent and controlled methods:

Directly from You

Information you provide directly when registering a new account, completing the KYC process, making a deposit or withdrawal, contacting our customer support team, or participating in platform promotions and contests.

Automatically via Technology

When you use the RK66 platform — whether via web browser or mobile app — our systems automatically record certain technical data. This includes the use of cookies, tracking pixels, and server logging technologies to understand usage patterns and improve platform performance.

From Trusted Third Parties

In certain situations, we may receive additional information from third-party identity verification providers, payment service providers, and industry fraud prevention bodies. All such data sharing is conducted on a legitimate business need basis and in compliance with applicable privacy laws.

Rk66 uses collected data solely for legitimate and transparent purposes. We do not sell or rent your data to third-party advertisers under any circumstances.

• Account management: Creating, verifying and securely managing your member account.
• Payment processing: Processing deposits and withdrawals and resolving any issues related to financial transactions.
• Regulatory compliance: Meeting KYC (Know Your Customer) and AML (Anti-Money Laundering) legal requirements.
• Platform security: Detecting and preventing fraud, unauthorized access and suspicious activity.
• Customer support: Providing accurate and effective assistance whenever you need help.
• Service improvements: Analyzing usage patterns to enhance the overall gaming experience and platform performance.
• Marketing communications: Sending information about promotions, bonuses and platform updates — only to members who have given their consent.
• Responsible gaming: Monitoring gameplay patterns to identify members who may need responsible gaming support.

Rk66 does not share, sell, or disclose your personal data to external parties except in the circumstances outlined below:

Trusted Service Providers

We work with third-party service providers that assist in platform operations, including payment providers, identity verification companies, cloud service providers, and gaming software suppliers. All third parties are bound by strict confidentiality agreements and are only permitted to use your data for the specific agreed purposes.

Legal Requirements

Rk66 may disclose personal data when required to do so by a court, regulatory body, or law enforcement agency with valid jurisdiction. In such situations, we will notify you if permitted to do so by law.

Business Transfers

In the event of a merger, acquisition, or sale of rk66 business assets, members' personal data may be transferred as part of that transaction. You will be notified in advance and given choices regarding your data in such situations.

Rk66 invests seriously in security infrastructure to ensure your personal data is always protected. The following are the key security measures we practice:

• Data encryption: All data transmitted between your device and our servers is protected with continuous 256-bit SSL/TLS encryption.
• Secure storage: Personal data is stored on servers protected by layered access controls and monitored 24 hours a day.
• Two-factor authentication: Members are encouraged to activate 2FA for an added layer of protection during login.
• Continuous monitoring: Our threat detection system monitors suspicious activity in real time and responds immediately.
• Internal access controls: Only RK66 staff with specific authorisation may access member personal data, and every access is logged.
• Regular security testing: Our platform undergoes regular penetration testing by independent security experts.

As an rk66 member, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:

To exercise any of the above rights, please contact our customer support team via live chat available 24/7 within the rk66 platform.

Rk66 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use

• Essential Cookies: Required for core platform functions such as login sessions and security. These cookies cannot be disabled.
• Performance Cookies: Helping us understand how users interact with the platform for continuous improvement purposes.
• Functional Cookies: Remembering your preferences such as language, theme and account settings for a smoother experience.
• Analytics Cookies: Used to analyse traffic and usage patterns in aggregate, without identifying individuals.

You can manage or disable cookies through your web browser settings at any time. However, disabling essential cookies may affect the functionality of the RK66 platform.

Rk66 strictly prohibits use of the platform by individuals under the age of 18. We do not knowingly collect or process personal data of minors.

If you discover or suspect that someone under the age of 18 has registered an account at RK66, please contact us immediately. We will take action to close the account and delete all associated data without delay.

Parents and guardians are encouraged to use appropriate parental control software to prevent unauthorised access by minors to online gambling platforms. For more information, refer to the Responsible Gaming us.

Rk66 reserves the right to update this Privacy Policy from time to time in line with changes to legislation, technology, or our business operations. When significant changes occur, we will:

• Updating the "Last Updated" date at the top of this document.
• Displaying clear update notices on the platform's home page.
• Notifying members via their registered email address of any material changes.

Your continued use of the rk66 platform after any Privacy Policy changes are published means you accept and agree to the updated terms. We encourage you to review this page periodically to stay informed.